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Mystery Pack 6 (5 + 1 free)

Mystery Pack 6 (5 + 1 free)

Do you love surprises? Are you looking for the next jackpot?

Can only be ordered with the code MYSTERY

Our wonder bags are just the thing for you! Contains undeliverable or returned items - every purchase is an adventure!

  • With you in 1-2 working days
  • Over 20,000 packages sold
  • Visa
  • Mastercard
  • American Express
  • Maestro
  • PayPal
  • Apple Pay
  • Google Pay
  • Amazon
  • Klarna
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Real goods, real experience, real surprise!

With us, you get genuine return parcels and undeliverable shipments from shipping service providers such as DHL, Hermes, DPD & UPS - originally packed and full to the brim with surprises. Our success speaks for itself.

Join in and get your surprise package - whether
from the vending machine or now conveniently online! 🎁🚀

Anyone can sell surprises - but trust has to be earned! That's exactly what we've done with Retouromat. We have been selling undeliverable parcels and returns via our vending machines at
since mid-2024 - and with huge success!

Business is booming - now online too!
Demand has exploded - our vending machines are often completely sold out!
To give everyone the chance to get their hands on a Mystery Pack,
we have decided to launch Retouromat as an online store at
.

No matter where you are - we'll deliver your surprise package directly to your home at
!

Successful in vending machines - now also available online

In the Retouromat online store, you can now get our popular mystery and returns packages online - delivered straight to your door! Exciting content, fair prices, real surprises.

Trusted payment methods & fast delivery

Trustworthy payment methods & fast delivery - You can store securely in the Retouromat online store and look forward to speedy delivery of your surprise parcels!

Guaranteed genuine returns & undeliverable parcels

Guaranteed genuine returns & undeliverable parcels - Every parcel in the Retouromat store comes from genuine returns or undeliverable deliveries. No fakes, only real surprises!

Note: The contents of the mystery packs are unknown. We cannot guarantee the completeness, value, function or condition of the items.

Jackpots from our customers

Known from the press

  • "You can buy one of the packages for 10 euros. What's inside the parcels remains a surprise - that's what makes them so appealing. Whether
    household items, clothes, toys or even a smartphone"

    To the article 

  • "The principle is similar to that of a surprise ice cream: the mystery of what's inside the package is only solved when you unwrap it [...] It attracts a lot of customers, it really is a magnet, says center manager Nicole Kurtovic"

    To the article 

  • "It's hip among young people," she says, talking about her friends who go out to eat together and take turns bringing a
    mystery pack like this as a surprise."

    To the article 
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Our vending machines