• Secret Santa Mystery Package, Secret Pack, Returns
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Secret Santa Mystery Pack

Secret Santa Mystery Pack

The perfect Secret Santa gift: mystery parcel made from real returns 🎁

 For colleagues, friends or family - budget-friendly (from €14.99) and always a surprise!

Currently in shopping baskets

Customer 1 Customer 2
Owen, Noemi, and 13,525 other customers have already been surprised.
  • With you in 1-2 working days
  • Over 60,000 surprises delivered
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Fast shipping

1-2 working days

Pay in 30 days

with Klarna

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Why our Mystery Pack is the ideal Secret Santa gift

Universal surprise instead of brooding stress - works for men and women.
Office-suitable & harmless - perfect for colleagues, teams & even the boss.
Flexible budget - from just €15 per gift (depending on package size).
Sustainable gifting - products from returns get a second chance.

Real goods, real experience, real surprise! 🎁✨

Our Mystery Packs consist of genuine returns parcels, leftover items and undeliverable shipments from shipping service providers such as DHL, Hermes, DPD & UPS. All in their original packaging, filled with real products - every box is a surprise.


Get the Mystery Pack, which is guaranteed to bring atmosphere, laughter and a real surprise at Secret Santa. 🚀🎄

Successful in vending machines - now also available online

In the Retouromat online store, you can now get our popular mystery and returns packages online - delivered straight to your door! Exciting content, fair prices, real surprises.

Trusted payment methods & fast delivery

Trustworthy payment methods & fast delivery - You can store securely in the Retouromat online store and look forward to speedy delivery of your surprise parcels!

Guaranteed genuine returns & undeliverable parcels

Guaranteed genuine returns & undeliverable parcels - Every parcel in the Retouromat store comes from genuine returns or undeliverable deliveries. No fakes, only real surprises!

Note: The contents of the mystery packs are unknown. We cannot guarantee the completeness, value, function or condition of the items.

What could be in the package

Known from the press

  • "You can buy one of the packages for 10 euros. What's inside the parcels remains a surprise - that's what makes them so appealing. Whether
    household items, clothes, toys or even a smartphone"

    To the article 

  • "The principle is similar to that of a surprise ice cream: the mystery of what's inside the package is only solved when you unwrap it [...] It attracts a lot of customers, it really is a magnet, says center manager Nicole Kurtovic"

    To the article 

  • "It's hip among young people," she says, talking about her friends who go out to eat together and take turns bringing a
    mystery pack like this as a surprise."

    To the article 
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